After we receive your order, you will be prompted to begin your download immediately, or you will receive an email with instructions on how to complete your download. If you are prompted to download your purchase instantly, completing the download will represent delivery of the purchased item(s) to you. If you receive an email from us with instructions to complete your download, the receipt by you of the email will represent delivery by us to you of the item(s) you purchased. If after purchasing the item(s), you are unable to download them or you have not received an email from us with instructions on how to complete the download, you must contact us within five days from the date of your order. If you do not contact us within five days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.